1. OVERSEAS CUSTOMERS WHO CANNOT ACCEPT SURFACE MAIL DUE TO THE EPIDEMIC, PLEASE DO NOT PLACE ORDER NOW UNTIL HONG KONG RENDER AIRMAIL SERVICE.
2. ANY REQUEST FOR A REFUND WILL BE CHARGED ADDITIONAL HANDLING FEE. THE EXACT OF HANDLING FEE WILL BE CALCULATED BASED ON EACH TRANSACTION AMOUNT.
International Registered Mail International Registered Mail
Postal administrations are not required to issue information on the processing and delivery of "International Registered Mail"; postal administrations in the following countries/regions have stopped distributing such information:
3. United States
Influenced by Covid-19 of limited Airmail Services Rendered 2020.12.05
The Hong Kong epidemic has been repeated, and overseas services are currently limited. Overseas customers please confirm via email for the delivery MODE before ordering, otherwise our shop can only provide limited services to you via Hong Kong post office. In addition, up to now, we do not provide express delivery/courier.
If overseas customers (payment method via PAYPAL) cannot accept surface mail, please do not order, until everything resume to normal.
ALL REFUND REQUEST WILL BE CHARGED ACCORDING TO PAYPAL'S SERVICE CHARGE .
A substantive change to the “Currency Conversion”
Effective date : 23 September 2019
Buyer may bear additional cost on transaction of refund.
Should you have any queries, please contact your PAYPAL center.
Free Shipping Delivery is only applicable to Hong Kong local customers with the following conditions:
- Total sum of goods ordered is over HK$500 excluding shipping charges and
- Payment to be made via PAYPAL
A. Cash on Pick Up ( Only applicable to Hong Kong local customers)
- Order must be placed via online ordering successfully
- After ordering successully, we will contact you by phone within two working days from the date of online ordering
- Please order online early, we require two working days on order processing. Any inconvenience caused is much regretted.
- No free shipping delivery offer for payment made by Cash on Pick up.
- Goods to be picked up in our specified place during office hour . The office hour is from Mondy to Friday (10 am to 5 pm.), excluding Saturday, Sunday and Public Holidays) We strongly advise you to phone up 25180351 before you come to the office.
- Failure to pick up the goods before the designated date, the order will be automatically cancelled after 7 working days from the date of purchase. It is not applicable if customer has contacted our shop for further arrangement.
B. Paypal (Applicable to local and overseas customers)
- order will be processed after seven working days and to be dispatched to Hong Kong Post Office,
- once order is being processed, we are unable to take actions for refund or cancellation.
- Goods will be dispatched after 7 working days from the date of receipt your payment or order confirmation (for new customer).
New Customers Attention (payment made by Paypal)!!!
After you place order, please confirm your order by returning email to : firstname.lastname@example.org
with the following details:
1. order number
2. name of recipient and
3. shipping address (mailing address)
The above information should be same as the details with Paypal.
After the order is in process, order will be arranged accordingly.
Remarks: All prices show in [Online Shop] are for customers order in the [Online Shop] only, and prices may update to follow the market without announcement.